Tiny Frog Technologies helps clients with WordPress websites, HubSpot integrations, tracking code setup, forms, landing pages, email marketing, exporting / importing and more. Adding our support team to your HubSpot account lets us work directly in your portal to handle these tasks efficiently.
Important: You need Super Admin rights (or “Add and edit users” permission) to complete these steps. If your account has limited seats, you may need to purchase an additional one to add us.
Step-by-Step Instructions
- Log in to your HubSpot account
Go to app.hubspot.com and sign in. - Open Settings
Click the ⚙️ settings gear icon in the top right corner of the navigation bar. - Go to Users & Teams
In the left sidebar menu, click Users & Teams. - Add a new user
In the upper right, click Add users → Create new. - Enter our email
In the email field, type:
support@tinyfrog.com
(You can press Return/Enter to add more emails if your Tiny Frog project manager gave you additional team addresses.) - Select seat and details
Choose the appropriate seat (e.g., Marketing seat if you’re mainly using Marketing Hub tools). Fill in any other required fields. - Send the invite
Click Next, review, then click Add user / Add users or Send invite.
HubSpot will email us an invitation. - (Optional but recommended) Set permissions
After adding the user:
- Hover over the new user in the table.
- Click Edit permissions.
- Grant access to the tools we’ll need (e.g., Marketing Hub → Forms, Landing Pages, Emails, Reports, Website settings for tracking code).
You can always adjust or remove access later.
Once we accept the invitation, we’ll confirm with you and get started right away.